Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They allow the site to recognise your browser and to remember information about your visit, which can both make the next visit easier and make the site more useful to you.

Alongside traditional cookies, modern web and mobile apps use related technologies — such as local storage, session storage, pixels, beacons, and software development kits (SDKs) — that work in a similar way. Whenever this Policy refers to "cookies", it covers these comparable tools as well.

2. How Lumina Uses Cookies

We rely on cookies to keep Lumina secure, reliable, and personalised. In broad terms, our cookies serve four main purposes:

• Strictly necessary cookies keep the platform running — for example, by maintaining your login session and protecting against fraud.
• Performance cookies help us understand how members find and use Lumina so that we can fix issues and improve the experience.
• Functional cookies remember choices you make, such as your preferred language or interface settings.
• Targeting cookies are used, where you have provided consent, to show you content and advertising that is more relevant to your interests.

3. Categories of Cookies We Use

4. Third-Party Cookies

Some cookies on Lumina are placed by trusted partners who help us run, improve, and promote the Service. These may include:

• Analytics providers that help us understand traffic patterns and product performance
• Content delivery networks that ensure the platform loads quickly and reliably worldwide
• Payment and anti-fraud providers that secure financial transactions
• Advertising and attribution partners that measure campaign effectiveness, where applicable consent has been given

These third parties have their own privacy and cookie policies, which govern how they handle the information collected through their cookies.

5. Managing Your Cookie Choices

5.1 In-App Cookie Settings

You can review and update your cookie preferences at any time using the in-app cookie settings panel.

5.2 Browser Controls

Most browsers also allow you to manage cookies directly. Through your browser settings you can typically:

• See which cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from a specific website
• Block all cookies
• Have all cookies cleared automatically when you close the browser

5.3 Browser-Specific Help

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

6. What Happens If You Disable Cookies

You are free to refuse non-essential cookies, but doing so may affect the way Lumina behaves. In particular:

• You may need to sign in again more frequently
• Your interface preferences may not be remembered between visits
• Some features may stop working as expected
• The overall experience may feel less personalised

Strictly necessary cookies cannot be turned off because the Service would not function correctly without them.

7. Tracking in the Mobile Apps

Inside our mobile applications we use technologies that play a role similar to cookies, including:

• Device and advertising identifiers
• Local and persistent storage
• Application-level analytics SDKs
• Tracking pixels embedded in in-app content

You can usually limit advertising tracking through your device settings (for example, "Limit Ad Tracking" on iOS or "Ads" controls on Android), and you can manage notification permissions per application.

8. "Do Not Track" Signals

Some browsers offer a "Do Not Track" feature that lets you ask websites not to track you. Because there is currently no agreed industry standard for how sites should respond to such signals, Lumina does not act upon them at this stage. We will revisit this position as common practice evolves.

9. Updates to This Cookie Policy

We may amend this Cookie Policy from time to time to reflect new technologies, regulatory developments, or operational changes. The most recent version will always be available on this page, and the "Last updated" date will be revised accordingly. For material updates, we will provide additional notice through the platform.

10. Contact